Despite the rise of e-commerce solutions and the digitisation of many businesses, certain sectors do most customer contact through the phone.

Legacy systems although for the most basic of tasks but leave management with limited visibility of calls at a user level.

Many of these systems are becoming obsolete which BT announcing the shutdown of ISDN 30 lines in 2025 this issue will only get worse.

Our solution removes the overhead of managing these old systems, puts everything in the cloud and gives complete reporting visibility.

• Collaborate - call convenient collaboration with colleagues 

• Hunt Groups - distributing and allocating calls across your team 

• Call Transfer - transfer to any internal or external number 

• Sites, Groups and Departments common or customisable settings 

• Call Park - hold a call and pick it up on another phone 

• Call Pick Up - answer a group member’s phone 

• Instant Group Call - enabling efficient collaboration

• Call Waiting - so you are ready to take your next call 

• Music on Hold - get your messages heard 

• Diversion Inhibitor - avoid your calls being passed on 

• Auto Attendant - provide callers with menu options for call routing 

• Enhance Your Brand - upload your company logo and specific adverts 

• CLI Flexibility - present any number you have permission to call on behalf of 

• Authorisation Codes - control access to phones

• Click to Dial - easy calling through the user interface or client 

• Account Codes - assign calls to cost centres 

• Anonymous or Selective Call Rejection no more unwanted calls 

• Busy Lamp Keys - call your colleagues when they are free 

• Do Not Disturb- show you are unavailable 

• Company Directory - available from the handset 

• Up to 100 Speed Dials - for your favourite numbers 

• Call Recording - for audit trails, compliance or training purposes 

• Home Worker - lets you take your profiles and settings to your home office 

• Voicemail - play a message from your desktop, save it or forward a copy to your entire team 

• One Number Anywhere and Sequential 

• Ringing - never miss a call 

• Call Notify by Email - keep track of important calls 

• Hot-Desking - use your number on any enabled phone in your company 

• Remote Office - use your number and profile on any phone, anywhere 

• Call Barring - bar unapproved call types